Support systems - Cover story
As the industry gets more complex, we all need a helping hand. By John Moor.
Globalisation and relentless technological progress are having a universal and significant effect on how businesses operate.
Whilst globalisation brings new growth and market opportunities, it also brings business risk and an increased threat of competition. In response, companies are moving from the classic ‘closed’ system – in which they rely upon their internal capabilities to progress – to an ‘open’ system, where they work with others.
