Packard Bell supports users affected by Sandy Bridge issues
Packard Bell has announced that it is working with Intel on the issue of a <a href="http://www.newelectronics.co.uk/article/31071/Intel-chipset-design-error-could-cost-company-$700million.aspx"><u>design issue in the Sandy Bridge mainboard chipset</u></a>. The company, part of Acer Group, says it will take 'all necessary steps' to minimise any inconvenience customers might experience and has already stopped shipping products impacted by the issue. It has instituted a program to assist customers who purchased affected units.
The issue is related to connectivity, meaning that the machine may not identify the hard disk or dvdD. Since the effect of this issue will materialise over a rather long period of time, Intel has advised that users of affected pcs will not necessarily see an immediate effect and they can keep using their pc while permanent solution options are made available. Packard Bell is in the process of setting up a website where customers can find out whether their product could be affected by the problem. In the interim, customers can go to the Intel page which has specific instructions to determine if their PC is affected.
